March 14, 2024 9:12 AM
-
hello@intercom.com
Top 5 reasons support execs are looking at new tools
Promotion of Intercom's Customer Service Trends 2024 Report highlighting the importance of upgrading support technology.
Learn what leaders are prioritizing in 2024 | Hi there, Only 18% of support teams said the tools they use can fully support their needs all of the time going into 2024! The solution? Ditch the dated tech! Read our Customer Service Tren
March 14, 2024 9:12 AM
-
hello@intercom.com
Top 5 reasons support execs are looking at new tools
Promotion of Intercom's Customer Service Trends 2024 Report highlighting the importance of upgrading support technology.
Learn what leaders are prioritizing in 2024 | Hi there, Only 18% of support teams said the tools they use can fully support their needs all of the time going into 2024! The solution? Ditch the dated tech! Read our Customer Service Tren
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</style><div id="emailPreHeader" style="visibility:hidden; opacity:0; color:transparent; line-height:0; font-size:0px; overflow:hidden; border-width:0; display:none!important">Learn what leaders are prioritizing in 2024 | </div><table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td class="p0" style="padding:10px"><table width="650" border="0" align="center" cellpadding="0" cellspacing="0" class="t100" style="width:650px"><tbody><tr><td id="wrapper" class="mktoContainer" style="background:#ffffff; padding:0"><table width="650" border="0" align="center" cellpadding="0" cellspacing="0" class="t100 mktoModule" id="img16f68373d-56b2-4d7a-a322-5a9d56f2e2cd" style="width:650px"><tbody><tr><td class="mimg100" style="padding:0"><div class="mktoImg" id="kdf92941391582-7b80-4b5b-8320-51ca8e6f7240"><a href="#" target="_blank"><img alt="Customer Service Trends Report 2024" src="https://go.intercom.com/rs/258-CLW-344/images/Customer Service Trends Report 2024_Email Banner.png?version=0" width="650" class="mimg100" style="display:block"></a> </div></td></tr></tbody></table><table width="650" border="0" align="center" cellpadding="0" cellspacing="0" class="t100 mktoModule" id="space163b1204b-1ca1-4ec3-ba10-08dde72c3a6f" style="width:650px"><tbody><tr><td style="padding:0; line-height:30px; height:30px; font-size:0; display:block; background:#FFFFFF"> </td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" class="mktoModule" id="slkgsdgab2e6fa0-72aa-4c4d-8510-726fb9586a11"><tbody><tr><td style="background:#FFFFFF"><table width="590" border="0" align="center" cellpadding="0" cellspacing="0" class="t100" id="CS-2" style="width:590px"><tbody><tr><td class="mpad mktoText" id="skgodkdc252d58b-bd25-4e89-8f9e-ebe5beb3478f" style="padding:8px 0 16px 0; font-size:16px; color:#000000; line-height:20px"><p style="margin-bottom:0px">Hi there,<br><br>Only 18% of support teams said the tools they use can fully support their needs all of the time going into 2024! <br><br>The solution? Ditch the dated tech!</p></td></tr></tbody></table></td></tr></tbody></table><table width="650" border="0" align="center" cellpadding="0" cellspacing="0" class="t100 mktoModule" id="img24d16a5b2-14de-4c47-99c5-7202bf234b6e" style="width:650px"><tbody><tr><td style="background:#FFFFFF"><table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td class="img100"><table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td class="p15" style="padding:8px 30px 8px 30px"><div class="mktoImg" id="kdf99ebea77dd-e621-43ea-ac5b-fff11dff468b"><a href="#" target="_blank"><img alt="C-level support execs' reasons for looking at new platforms, tools, and technologies: Cost (35%), Data Security Concerns (32%), Platform downtime (29%), Lack of Real Insights (28%), Integration Complexity (28%)" src="https://go.intercom.com/rs/258-CLW-344/images/Customer-Service-Trends-2024-Email-5.jpg?version=0" width="590" class="mimg100" style="display:block"></a> </div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" class="mktoModule" id="slkgsdgaeba15c2-ab5d-443e-b685-7c11286443c3"><tbody><tr><td style="background:#FFFFFF"><table width="590" border="0" align="center" cellpadding="0" cellspacing="0" class="t100" id="CS-2" style="width:590px"><tbody><tr><td class="mpad mktoText" id="skgodkdfb7d87f0-29e4-4511-8dde-288ad7a710b1" style="padding:16px 0 8px 0; font-size:16px; color:#000000; line-height:20px"><p>Read our <a href="#" target="_blank" title="Customer Service Trends 2024 Report" id="" style="color:#0057ff; text-decoration:underline">Customer Service Trends 2024 Report</a> to learn:</p><ul><li style="padding-left:10px; margin-bottom:1em">The biggest obstacles to overcome when implementing new technologies</li><li style="padding-left:10px; margin-bottom:1em">How to get buy in for new tools</li><li style="padding-left:10px">What to look for in a modern, customer service platform</li></ul></td></tr></tbody></table></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" class="mktoModule" id="slkgodk8fb7c7bd-8a5d-4f3a-9702-3ea543b8d00c"><tbody><tr><td style="background:#FFFFFF"><table width="590" border="0" align="center" cellpadding="0" cellspacing="0" class="t100" id="BT-1-C" style="width:590px"><tbody><tr><td style="padding:10px 0 10px 0"><table border="0" align="center" cellpadding="0" cellspacing="0"><tbody><tr><td align="center" class="cta mktoText" id="skdogkslgd31e3dc84-6a10-469e-b691-eab583cc1d0f" style="color:#FfFFFF; border:2px solid #000000; background-color:#000000; font-size:14px; text-align:center; padding:16px 32px 16px 32px; line-height:1; border-radius:50px; font-weight:bold"><div><a href="#" title="Download the report " target="_blank" style="color:#FfFFFF; text-decoration:none">Download the report →</a> </div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" class="mktoModule" id="slkgsdgd1ae133f-616b-4dca-9f06-0f5b4a8f228e"><tbody><tr><td style="background:#FFFFFF"><table width="590" border="0" align="center" cellpadding="0" cellspacing="0" class="t100" id="CS-2" style="width:590px"><tbody><tr><td class="mpad mktoText" id="skgodkde297543c-7bcd-4be7-a8b7-5672f4dba3cd" style="padding:22px 0 8px 0; font-size:16px; color:#000000; line-height:20px"><p>Best, <br>Bobby Stapleton<br>Director of Human Support<br>Intercom<br><br>PS: <a href="#" target="_blank" title="Check out this demo" style="color:#0057ff; text-decoration:underline; font-weight:bold"><strong>Check out this demo</strong></a> to see how Intercom's customer service platform integrates AI, automated, and human support to help you deliver best-in-class customer service.</p></td></tr></tbody></table></td></tr></tbody></table><table width="650" border="0" align="center" cellpadding="0" cellspacing="0" class="t100 mktoModule" id="space16d884a77-1610-4ee5-94b3-3833c5a8390f" style="width:650px"><tbody><tr><td style="padding:0; line-height:30px; height:30px; font-size:0; display:block; background:#FFFFFF"> </td></tr></tbody></table><table width="650" border="0" align="center" cellpadding="0" cellspacing="0" class="t100 mktoModule" id="space19b52e2bb-0089-4f2a-8099-2ce337f338b0" style="width:650px"><tbody><tr><td style="padding:0; line-height:30px; height:30px; font-size:0; display:block; background:#f1f1f1"> </td></tr></tbody></table><table width="650" border="0" align="center" cellpadding="0" cellspacing="0" class="t100 mktoModule" id="s16672080b-39ee-4c1b-95c8-b613df3af1c6" style="width:650px"><tbody><tr><td class="plr15" style="padding:16px 0 16px 0; background:#F1F1F1; font-size:12px; line-height:16px"><table width="200" border="0" align="center" cellpadding="0" cellspacing="0" style="width:200px"><tbody><tr><td style="text-align:center"><div class="mktoImg" id="kwg5f9ee7bdee4-eba9-4d83-9579-ac555ef8102e"><a href="#" target="_blank"><img alt="X" src="https://go.intercom.com/rs/258-CLW-344/images/X-logo-black-185px.png" width="28" style=""></a> </div></td><td style="text-align:center"><div class="mktoImg" id="kw97af348a8-b7a2-40eb-8b43-51e8200710a1"><a href="#"><img alt="Intercom" src="https://go.intercom.com/rs/258-CLW-344/images/intercom_linkedin.png" width="28" style=""></a> </div></td><td style="text-align:center"><div class="mktoImg" id="kw590d69b9-e126-45f2-89d3-b3ef69080a7f"><a href="#"><img alt="Intercom" src="https://go.intercom.com/rs/258-CLW-344/images/intercom_facebook.png" width="28" style=""></a> </div></td><td style="text-align:center"><div class="mktoImg" id="kwdsdfc1ddbde9-ea32-4c56-898e-52948732e198"><a href="#"><img alt="Intercom" src="https://go.intercom.com/rs/258-CLW-344/images/intercom_instagram.png" width="28" style=""></a> </div></td></tr></tbody></table></td></tr></tbody></table><table width="650" border="0" align="center" cellpadding="0" cellspacing="0" class="t100 mktoModule" id="F-1a4aec0f4-6bc1-41e2-8216-2c9484e296e2" style="width:650px"><tbody><tr><td style="padding:16px 0 16px 0; text-align:center; background:#F1F1F1"><table width="590" border="0" align="center" cellpadding="0" cellspacing="0" class="t100" id="Casdsff" style="width:590px"><tbody><tr><td class="mktoText mpad" id="kdjwe9cf178957-706b-4a6e-bcaf-2304e4ef4058" style="font-size:12px; line-height:16px; text-align:center"><div style="display:none">---------- <br></div><div>© 2024 • Intercom • 55 2nd St • San Francisco • CA • 94105 <br><br>This email was sent to customer@example.com. <br>If you no longer wish to receive these emails you may <a href="#" rel="nofollow,noreferrer" style="color:#0057ff">Unsubscribe</a>. <br><br><a href="#" rel="nofollow,noreferrer" style="color:#0057ff">Privacy Policy</a> </div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><a href="#"></a><img src="https://em.intercom.com/trk?t=1&mid=MjU4LUNMVy0zNDQAAAGR3LT8RWTMQnOs1VZn4J3iujewN2Xyt-uDGvyt9bHilZolXScUmrK7o9aHJ4SL-XHC9KHdNL5wsVWiHDFW2ugQKjxuVIIl70mEDU7_pKgpaOvpE0hiJgxrx8YLWto89ixEXe6tiK3oCi57zpeds2PL" width="1" height="1" alt="" style="display:none!important"> </body></html>
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