May 13, 2024 8:10 AM
-
hello@intercom.com
Your first 30-60-90 days using AI-first customer service
Introduction to AI Copilot for customer support and invitation to read a guide and watch a demo.
How to get started and set up for success. 87% of support teams have seen an increase in customer expectations in the past year Fin AI Copilot is coming soon—your next steps Read our guide and learn the when, where, and how of rolling out AI for cus
May 13, 2024 8:10 AM
-
hello@intercom.com
Your first 30-60-90 days using AI-first customer service
Introduction to AI Copilot for customer support and invitation to read a guide and watch a demo.
How to get started and set up for success. 87% of support teams have seen an increase in customer expectations in the past year Fin AI Copilot is coming soon—your next steps Read our guide and learn the when, where, and how of rolling out AI for cus
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</style><div id="emailPreHeader" style="visibility:hidden; opacity:0; color:transparent; line-height:0; font-size:0px; overflow:hidden; border-width:0; display:none!important">How to get started and set up for success. 87% of support teams have seen an increase in customer expectations in the past year</div><div style="display:none; font-size:1px; color:#ffffff; line-height:1px; max-height:0px; max-width:0px; opacity:0; overflow:hidden">Fin AI Copilot is coming soon—your next steps </div><div style="background-color:#ECECEC"><div style="background:#FFFFFF; background-color:#FFFFFF; margin:0px auto; max-width:600px"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#FFFFFF; background-color:#FFFFFF; width:100%"><tbody><tr><td style="direction:ltr; font-size:0px; padding:0px 0px 0px 0px; text-align:center"><div class="mj-column-per-100 outlook-group-fix" style="font-size:0px; text-align:left; direction:ltr; display:inline-block; vertical-align:top; width:100%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style="vertical-align:top"><tbody><tr><td align="center" style="font-size:0px; padding:0px 0px 0px 0px; word-break:break-word"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0px"><tbody><tr><td style="width:600px"><a href="#" target="_blank" style="color:#0000EE"><img alt="AI can help." height="auto" src="https://go.intercom.com/rs/258-CLW-344/images/Frame-214754.png" width="600" style="border:0; border-radius:0px 0px 0px 0px; display:block; outline:none; text-decoration:none; height:auto; width:100%; font-size:13px"> </a></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div><div style="background:#FFFFFF; background-color:#FFFFFF; margin:0px auto; max-width:600px"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#FFFFFF; background-color:#FFFFFF; width:100%"><tbody><tr><td style="direction:ltr; font-size:0px; padding:40px 40px 10px 40px; text-align:center"><div class="mj-column-per-100 outlook-group-fix" style="font-size:0px; text-align:left; direction:ltr; display:inline-block; vertical-align:top; width:100%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style="vertical-align:top"><tbody><tr><td align="left" style="font-size:0px; padding:0px 0px 0px 0px; word-break:break-word"><div style="font-family:Ubuntu,Helvetica,Arial,sans-serif; font-size:13px; line-height:1.3; text-align:left; color:#000000"><p style="font-family:Arial,sans-serif; font-size:16px; letter-spacing:0px">Read our guide and learn the when, where, and how of rolling out AI for customer support in your first 30, 60, and 90 days.</p></div></td></tr><tr><td align="center" style="font-size:0px; padding:30px 20px 0px 20px; word-break:break-word"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:separate; line-height:100%"><tbody><tr><td align="center" bgcolor="#17100E" role="presentation" valign="middle" style="border:none; border-radius:0px; font-style:normal; background:#17100E"><a href="#" target="_blank" style="display:inline-block; background:#17100E; color:#ffffff; font-family:Arial,sans-serif; font-size:16px; font-style:normal; font-weight:bold; line-height:20px; margin:0; text-decoration:none; text-transform:none; padding:6px 25px 6px 25px; border-radius:0px"><span>Read the article</span> </a></td></tr></tbody></table></td></tr><tr><td style="font-size:0px; padding:30px 0px; padding-top:30px; padding-right:0px; padding-bottom:30px; padding-left:0px; word-break:break-word"><p style="font-family:Arial,sans-serif; letter-spacing:0px; border-top:solid 1px #000000; font-size:1; margin:0px auto; width:100%"></p></td></tr><tr><td align="left" style="font-size:0px; padding:0px 0px 0px 0px; word-break:break-word"><div style="font-family:Ubuntu,Helvetica,Arial,sans-serif; font-size:13px; line-height:1; text-align:left; color:#000000"><p style="font-family:Arial,sans-serif; font-size:16px; letter-spacing:0px"><span style="font-size:34px; letter-spacing:-1px"><strong>There's a new way of delivering customer service. It's AI-first.</strong></span></p></div></td></tr><tr><td align="left" style="font-size:0px; padding:10px 0px 20px 0px; word-break:break-word"><div style="font-family:Ubuntu,Helvetica,Arial,sans-serif; font-size:13px; line-height:1.3; text-align:left; color:#000000"><p style="font-family:Arial,sans-serif; font-size:16px; letter-spacing:0px">Check out our latest demo and see Intercom’s AI-first customer service in action.</p></div></td></tr><tr><td align="center" style="font-size:0px; padding:0px 0px 0px 0px; word-break:break-word"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0px"><tbody><tr><td style="width:520px"><a href="#" target="_blank" style="color:#0000EE"><img alt="Product GIF" height="auto" src="https://go.intercom.com/rs/258-CLW-344/images/CopilotAnimation_wPlaybutton.gif" width="520" style="border:0; border-radius:0px 0px 0px 0px; display:block; outline:none; text-decoration:none; height:auto; width:100%; font-size:13px"> </a></td></tr></tbody></table></td></tr><tr><td align="center" style="font-size:0px; padding:30px 20px 30px 20px; word-break:break-word"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:separate; line-height:100%"><tbody><tr><td align="center" bgcolor="#17100E" role="presentation" valign="middle" style="border:none; border-radius:0px; font-style:normal; background:#17100E"><a href="#" target="_blank" style="display:inline-block; background:#17100E; color:#ffffff; font-family:Arial,sans-serif; font-size:16px; font-style:normal; font-weight:bold; line-height:20px; margin:0; text-decoration:none; text-transform:none; padding:6px 25px 6px 25px; border-radius:0px"><span>Watch demo</span> </a></td></tr></tbody></table></td></tr><tr><td align="left" style="font-size:0px; padding:20px 0px 10px 0px; word-break:break-word"><div style="font-family:Ubuntu,Helvetica,Arial,sans-serif; font-size:13px; line-height:1.5; text-align:left; color:#000000"><p style="font-family:Arial,sans-serif; font-size:16px; letter-spacing:0px">Best,</p></div></td></tr></tbody></table></div></td></tr></tbody></table></div><div style="background:#FFFFFF; background-color:#FFFFFF; margin:0px auto; max-width:600px"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#FFFFFF; background-color:#FFFFFF; width:100%"><tbody><tr><td style="direction:ltr; font-size:0px; padding:0px 40px 20px 40px; text-align:center"><div class="mj-column-per-12 outlook-group-fix" style="font-size:0px; text-align:left; direction:ltr; display:inline-block; vertical-align:top; width:100%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top; padding:0px 10px 0px 0px"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style=""><tbody><tr><td align="left" style="font-size:0px; padding:0px 0px 0px 0px; word-break:break-word"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0px"><tbody><tr><td style="width:52px"><img alt="Brian Profile" height="auto" src="https://go.intercom.com/rs/258-CLW-344/images/Avatar_Brian.png" width="52" style="border:0; display:block; outline:none; text-decoration:none; height:auto; width:100%; font-size:13px"> </td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div><div class="mj-column-per-88 outlook-group-fix" style="font-size:0px; text-align:left; direction:ltr; display:inline-block; vertical-align:top; width:100%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align:top; padding:0px 10px 0px 0px"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style=""><tbody><tr><td align="left" style="font-size:0px; padding:8px 0px 0px 0px; word-break:break-word"><div style="font-family:Ubuntu,Helvetica,Arial,sans-serif; font-size:13px; line-height:1.5; text-align:left; color:#000000"><p style="font-family:Arial,sans-serif; font-size:16px; letter-spacing:0px"><strong>Brian Donohue</strong><br>VP of Product, Intercom</p></div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div><div style="background:#FFFFFF; background-color:#FFFFFF; margin:0px auto; max-width:600px"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#FFFFFF; background-color:#FFFFFF; width:100%"><tbody><tr><td style="direction:ltr; font-size:0px; padding:0px 40px 0px 40px; text-align:center"><div class="mj-column-per-100 outlook-group-fix" style="font-size:0px; text-align:left; direction:ltr; display:inline-block; vertical-align:top; width:100%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style="vertical-align:top"><tbody><tr><td align="left" style="font-size:0px; padding:0px 0px 10px 0px; word-break:break-word"><div style="font-family:Ubuntu,Helvetica,Arial,sans-serif; font-size:13px; line-height:1.5; text-align:left; color:#000000"><p style="font-family:Arial,sans-serif; font-size:16px; letter-spacing:0px; text-align:justify"><span style="color:rgb(0,0,0)"><a href="#" target="_blank" rel="noopener" style="color:rgb(0,0,0)"><span style="text-decoration:underline; font-size:12px">*The Intercom Customer Service Trends Report 2024</span></a></span></p></div></td></tr><tr><td style="font-size:0px; padding:10px 0px; padding-top:10px; word-break:break-word"><p style="font-family:Arial,sans-serif; letter-spacing:0px; border-top:solid 1px #000000; font-size:1; margin:0px auto; width:100%"></p></td></tr></tbody></table></div></td></tr></tbody></table></div><div style="background:#FFFFFF; background-color:#FFFFFF; margin:0px auto; max-width:600px"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#FFFFFF; background-color:#FFFFFF; width:100%"><tbody><tr><td style="direction:ltr; font-size:0px; padding:20px 40px 40px 40px; text-align:center"><div class="mj-column-per-50 outlook-group-fix" style="font-size:0px; text-align:left; direction:ltr; display:inline-block; vertical-align:top; width:100%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style="vertical-align:top"><tbody><tr><td align="left" style="font-size:0px; padding:0px 0px 0px 0px; word-break:break-word"><table align="left" border="0" cellpadding="0" cellspacing="0" role="presentation" style="float:none; display:inline-table"><tbody><tr><td style="padding:4px"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:transparent; border-radius:3px; width:20px"><tbody><tr><td style="padding:0px; font-size:0; height:20px; vertical-align:middle; width:20px"><a href="#" target="_blank" style="color:#0000EE"><img alt="X" height="20" src="https://s3-eu-west-1.amazonaws.com/ecomail-assets/editor/social-icos/ikony-black/roundedblack/x.png" width="20" style="border-radius:3px; display:block"> </a></td></tr></tbody></table></td></tr></tbody></table><table align="left" border="0" cellpadding="0" cellspacing="0" role="presentation" style="float:none; display:inline-table"><tbody><tr><td style="padding:4px"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:transparent; border-radius:3px; width:20px"><tbody><tr><td style="padding:0px; font-size:0; height:20px; vertical-align:middle; width:20px"><a href="#" target="_blank" style="color:#0000EE"><img alt="LinkedIn" height="20" src="https://s3-eu-west-1.amazonaws.com/ecomail-assets/editor/social-icos/ikony-black/roundedblack/linkedin.png" width="20" style="border-radius:3px; display:block"> </a></td></tr></tbody></table></td></tr></tbody></table><table align="left" border="0" cellpadding="0" cellspacing="0" role="presentation" style="float:none; display:inline-table"><tbody><tr><td style="padding:4px"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:transparent; border-radius:3px; width:20px"><tbody><tr><td style="padding:0px; font-size:0; height:20px; vertical-align:middle; width:20px"><a href="#" target="_blank" style="color:#0000EE"><img alt="Youtube" height="20" src="https://s3-eu-west-1.amazonaws.com/ecomail-assets/editor/social-icos/ikony-black/roundedblack/youtube.png" width="20" style="border-radius:3px; display:block"> </a></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td align="left" style="font-size:0px; padding:5px 35px 0px 0px; word-break:break-word"><div style="font-family:Ubuntu,Helvetica,Arial,sans-serif; font-size:13px; line-height:1; text-align:left; color:#000000"><p style="font-family:Arial,sans-serif; font-size:16px; letter-spacing:0px"><span style="font-size:12px; font-family:Arial,sans-serif">Intercom © 2024</span><br><span style="font-size:12px; font-family:Arial,sans-serif">55 2nd St</span><br><span style="font-size:12px; font-family:Arial,sans-serif">San Francisco, CA · 94105</span></p></div></td></tr></tbody></table></div><div class="mj-column-per-50 outlook-group-fix" style="font-size:0px; text-align:left; direction:ltr; display:inline-block; vertical-align:top; width:100%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style="vertical-align:top"><tbody><tr><td align="left" style="font-size:0px; padding:31px 0px 0px 0px; 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