January 19, 2024 10:44 AM
-
tommy@intercom.io
Catch the AI customer service wave in 2024
Tommy from Intercom offers an extension to try AI-powered customer service following the trial expiration.
Hi Tim, I saw you were evaluating Intercom recently and that your trial expired. If you’re still thinking about adopting AI for customer service, there is no better time than now. Customer service is changing rapidly—as much as 45% of customer se
January 19, 2024 10:44 AM
-
tommy@intercom.io
Catch the AI customer service wave in 2024
Tommy from Intercom offers an extension to try AI-powered customer service following the trial expiration.
Hi Tim, I saw you were evaluating Intercom recently and that your trial expired. If you’re still thinking about adopting AI for customer service, there is no better time than now. Customer service is changing rapidly—as much as 45% of customer se
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padding:0">I saw you were evaluating Intercom recently and that your trial expired. </p><p align="left" style="color:#000000; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:13px; margin:0 0 15px; padding:0">If you’re still thinking about adopting AI for customer service, there is no better time than now.</p><p align="left" style="color:#000000; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:13px; margin:0 0 15px; padding:0">Customer service is changing rapidly—as much as <b>45% of customer service teams are already using AI to resolve queries</b>. </p><p align="left" style="color:#000000; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:13px; margin:0 0 15px; padding:0">In the <a href="#" target="_blank" class="intercom-content-link" style="color:#1251ba; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; text-decoration:underline; outline:none!important; margin:0; padding:0; border-style:none">Intercom Customer Service Trends Report 2024</a>, we identified five key trends based on responses from over 2000 professionals:</p><ol style="color:#000000; list-style-type:decimal; font-size:13px; margin:0 0 20px 40px; padding:0"><li style="margin:5px 0">AI is already influencing customer expectations—and they’re getting higher.</li><li style="margin:5px 0">AI adoption jumped in 2023 and shows no signs of slowing.</li><li style="margin:5px 0">AI is coming for support jobs—but only the repetitive parts.</li><li style="margin:5px 0">Support teams are being held back by legacy tools and are re-evaluating their tech stacks.</li><li style="margin:5px 0">Success looks different in an AI-first world and the way it’s measured is changing.</li></ol><h2 align="left" style="color:#000000; font-family:Helvetica,Arial,sans-serif; font-weight:bold; text-align:left; line-height:130%; word-wrap:normal; font-size:14px; margin:20px 0 5px; padding:0">Ready to consider Intercom?</h2><p align="left" style="color:#000000; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:13px; margin:0 0 15px; padding:0">Just reply with<b> 'Extend’</b>, and I'll be happy to give you more time to explore AI-powered customer service.</p><p align="left" style="color:#000000; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:13px; margin:0 0 15px; padding:0">Or if you're ready to buy, visit our <a href="#" target="_blank" class="intercom-content-link" style="color:#1251ba; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; text-decoration:underline; outline:none!important; margin:0; padding:0; border-style:none">pricing page</a> to purchase the plan that matches your team's goals.</p><p align="left" style="color:#000000; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:13px; margin:0 0 15px; padding:0">If you need some advice, I can help guide you on the best choice for your team.</p><p align="left" style="color:#000000; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:13px; margin:0 0 15px; padding:0">Chat soon,<br>Tommy</p><p align="left" style="color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:13px; margin:0 0 15px; padding:0"></p></td></tr></tbody></table><table width="100%" class="footer" align="middle" style="border-spacing:0; border-collapse:separate; vertical-align:top; text-align:left; table-layout:fixed; width:100%; font-family:Helvetica,Arial,sans-serif; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td class="footer-td" align="left" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; 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