We've got a plan

Email from Zendesk highlighting the features and pricing of their various Support plans as the recipient's trial period nears its end.

Monthly or annual plans to fit any organization. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

February 9, 2024 8:43 AM

team@hello.zendesk.com

We've got a plan

Email from Zendesk highlighting the features and pricing of their various Support plans as the recipient's trial period nears its end.

<html><head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="viewport" content="width=device-width, initial-scale=1.0"><meta name="x-apple-disable-message-reformatting"><meta content="IE=edge"><style type="text/css">  </style></head><body class="clean-body u_body" style="margin:0; padding:0; background-color:#ffffff; color:#000000"><div style="display:none; font-size:1px; color:#333333; line-height:1px; max-height:0px; max-width:0px; opacity:0; overflow:hidden">Monthly or annual plans to fit any organization. </div><font style="font-size:1px; color:#ffffff">‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ </font><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td bgcolor="#ffffff" class="" style="padding-top:0px; padding-bottom:20px; border-style:none"><div style="margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:0px; padding-right:0px"><table bgcolor="#3D8DAE" width="100%" style="border-spacing:0; font-family:sans-serif; color:#03363D"><tbody><tr><td class="" style="padding-top:10px; padding-bottom:10px; padding-left:60px; padding-right:60px; background-color:#7D3D54; width:60%; text-align:center; font-size:14px; line-height:24px; font-weight:bold; font-family:Arial,sans-serif,'Arial Bold'"><a href="#" title="null" style="color:#ffffff; text-decoration:none; text-transform:uppercase">Your trial ends in a few days. </a></td></tr></tbody></table></div></td></tr></tbody></table><font style="font-size:2px; color:#ffffff">‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ </font><table bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px"><div style="max-width:600px; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:0px; padding-right:0px"><table align="center" bgcolor="#FFFFFF" style="border-spacing:0; font-family:sans-serif; color:#00363d; margin:0 auto; width:100%; max-width:600px"><tbody><tr><td class="two-column" style="padding-top:0px; padding-bottom:0px; padding-right:0; padding-left:0; text-align:center; font-size:0; background-color:#FFFFFF"><div class="column noPadBottom maxWidth" style="width:100%; max-width:300px; display:inline-block; vertical-align:top"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#00363d"><tbody><tr><td class="noLRPad" style="padding-top:25px; padding-bottom:0px; padding-left:25px; padding-right:0px; background-color:#FFFFFF"><table class="alignCenter" style="border-spacing:0; font-family:sans-serif; color:#00363d; width:100%; font-size:14px; text-align:left"><tbody><tr><td style="padding-top:0; padding-bottom:0; padding-right:0; padding-left:0"><a href="#"><img alt="" src="https://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B4c956f85-64f1-4201-a2b1-7dc399359fe1%7D_Zendesk_logo_header.png" width="36" style="border-width:0; height:auto"></a></td></tr></tbody></table></td></tr></tbody></table></div><div class="column hidecellinmobile" style="width:100%; max-width:300px; display:inline-block; vertical-align:top"><table border="0" width="100%" style="border-spacing:0; font-family:sans-serif; color:#00363d"><tbody><tr><td class="padNo2" style="padding-top:25px; padding-bottom:0px; padding-left:105px; padding-right:0px; background-color:#FFFFFF"><table align="center" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td align="center" style="border:1px solid #30aabc; border-collapse:collapse"><table align="center" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td style="padding-top:8px; padding-bottom:0px; width:100%; text-align:center"><p style="line-height:0px; font-size:4px; margin:0px"> </p></td></tr><tr><td align="center" style="font-size:15px; line-height:21px; padding-left:30px; padding-right:30px; font-weight:bold; font-family:Arial,sans-serif,'Arial Bold'"><span><a href="#" style="text-decoration:none; border-right:19px; border-left:19px; display:inline-block; color:#30aabc">Compare plans</a></span></td></tr><tr><td style="padding-top:8px; padding-bottom:0px; width:100%; text-align:center"><p style="line-height:0px; margin:0px; font-size:4px"> </p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></td></tr></tbody></table><table id="u_body" cellpadding="0" cellspacing="0" style="border-collapse:collapse; table-layout:fixed; border-spacing:0; vertical-align:top; min-width:320px; margin:0 auto; background-color:#ffffff; width:100%"><tbody><tr style="vertical-align:top"><td style="word-break:break-word; border-collapse:collapse!important; vertical-align:top"><div class="u-row-container" style="padding:0px; background-color:#ffffff"><div class="u-row" style="margin:0 auto; min-width:320px; max-width:600px; word-wrap:break-word; word-break:break-word; background-color:transparent"><div style="border-collapse:collapse; display:table; width:100%; height:100%; background-color:transparent"><div class="u-col u-col-100" style="max-width:320px; min-width:600px; display:table-cell; vertical-align:top"><div style="height:100%; width:100%!important; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><div style="box-sizing:border-box; height:100%; padding:0px; border-top:0px solid transparent; border-left:0px solid transparent; border-right:0px solid transparent; border-bottom:0px solid transparent; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" style="word-break:break-word; padding:0px; font-family:'Open Sans',sans-serif"><div></div></td><td bgcolor="#ffffff" class="" style="padding-top:0px; padding-bottom:20px; border-style:none"><div style="margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:0px; padding-right:0px"><table bgcolor="#3D8DAE" width="100%" style="border-spacing:0; font-family:sans-serif; color:#03363D"><tbody><tr></tr></tbody></table></div><div class="u-row-container" style="padding:0px; background-color:#ffffff"><div class="u-row" style="margin:0 auto; min-width:320px; max-width:600px; word-wrap:break-word; word-break:break-word; background-color:transparent"><div style="border-collapse:collapse; display:table; width:100%; height:100%; background-color:transparent"><div class="u-col u-col-100" style="max-width:320px; min-width:600px; display:table-cell; vertical-align:top"><div style="background-color:#ffffff; height:100%; width:100%!important; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><div style="box-sizing:border-box; height:100%; padding:0px; border-top:0px solid transparent; border-left:0px solid transparent; border-right:0px solid transparent; border-bottom:0px solid transparent; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" class="" style="word-break:break-word; padding:41px 10px 10px 10px; font-family:'Open Sans',sans-serif"><div style="font-family:'Open Sans',sans-serif; font-size:42px; color:#03363d; line-height:120%; text-align:left; word-wrap:break-word"><p class="" style="line-height:120%"><strong class="">Best in class support starting at $19/month</strong></p></div></td></tr></tbody></table></div></div></div></div></div></div></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" class="" style="word-break:break-word; padding:30px 18px; font-family:'Open Sans',sans-serif"><div style="font-size:16px; color:#03363d; line-height:150%; text-align:left; word-wrap:break-word"><p class="" style="line-height:150%">Every Support plan gives you access to Zendesk’s world-class ticketing system for managing customer requests, as well as out of the box reporting and integrations.</p></div></td></tr></tbody></table></div></div></div></div></div></div><div class="u-row-container" style="padding:0px; background-color:#ffffff"><div class="u-row" style="margin:0 auto; min-width:320px; max-width:600px; word-wrap:break-word; word-break:break-word; background-color:#ffffff"><div style="border-collapse:collapse; display:table; width:100%; height:100%; background-color:transparent"><div class="u-col u-col-32p67" style="max-width:320px; min-width:196.02px; display:table-cell; vertical-align:top"><div style="background-color:#ffffff; height:100%; width:100%!important; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><div class="" style="box-sizing:border-box; height:100%; padding:0px; border-top:1px solid #aeb4b4; border-left:1px solid #aeb4b4; border-right:1px solid #aeb4b4; border-bottom:1px solid #aeb4b4; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" class="" style="word-break:break-word; padding:10px 10px 10px 15px; font-family:'Open Sans',sans-serif"><div style="font-family:arial,helvetica,sans-serif; font-size:24px; color:#03363d; line-height:140%; text-align:left; word-wrap:break-word"><p class="" style="line-height:140%"><strong class="">Support</strong></p><p class="" style="line-height:140%"><strong>Team</strong></p></div></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" class="" style="word-break:break-word; padding:14px 10px 46px 17px; font-family:'Open Sans',sans-serif"><h1 class="" style="margin:0px; color:#00363d; line-height:110%; text-align:left; word-wrap:break-word; font-family:helvetica,sans-serif; font-size:15px"><span style="font-weight:normal">Integrated ticketing<br><br>Business rules and automation<br><br>Reporting dashboards<br><br>Pre-built apps and integrations</span></h1></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" style="word-break:break-word; padding:0px; font-family:'Open Sans',sans-serif"><div align="center" class=""><a href="#" target="_blank" class="v-button" data-targettype="webpage"></a><span style="box-sizing:border-box; display:block; font-family:"Open Sans",sans-serif; text-decoration:none; text-align:center; color:rgb(255,255,255); background-color:rgb(189,217,215); border-radius:0px; width:100%; max-width:100%; word-break:break-word; font-size:16px; padding:10px 20px; line-height:120%">$19 per agent/<br>month</span><a href="#" target="_blank" class="v-button" data-targettype="webpage"> </a></div></td></tr></tbody></table></div></div></div><div class="u-col u-col-32p33" style="max-width:320px; min-width:193.98px; display:table-cell; vertical-align:top"><div style="background-color:#ffffff; height:100%; width:100%!important; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><div class="" style="box-sizing:border-box; height:100%; padding:0px; border-top:1px solid #6db9c7; border-left:1px solid #6db9c7; border-right:1px solid #6db9c7; border-bottom:1px solid #6db9c7; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" class="" style="word-break:break-word; padding:10px; font-family:'Open Sans',sans-serif"><div style="font-family:arial,helvetica,sans-serif; font-size:24px; color:#00363d; line-height:140%; text-align:left; word-wrap:break-word"><p class="" style="line-height:140%"><strong class="">Support Professional</strong></p></div></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" class="" style="word-break:break-word; padding:10px 10px 17px 15px; font-family:'Open Sans',sans-serif"><h1 class="" style="margin:0px; color:#00363d; line-height:110%; text-align:left; word-wrap:break-word; font-family:helvetica,sans-serif; font-size:15px"><span style="font-weight:normal">Everything in Support Team<br><br>Service Level Agreements (SLAs) <br><br>Customer satisfaction surveys <br><br>Multilingual support, and more</span></h1></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" style="word-break:break-word; padding:0px; font-family:'Open Sans',sans-serif"><div align="center" class=""><a href="#" target="_blank" class="v-button" data-targettype="webpage"></a><span style="box-sizing:border-box; display:block; font-family:"Open Sans",sans-serif; text-decoration:none; text-align:center; color:rgb(255,255,255); background-color:rgb(48,170,188); border-radius:0px; width:100%; max-width:100%; word-break:break-word; font-size:16px; padding:10px 20px; line-height:120%">$55 per agent/<br>month</span><a href="#" target="_blank" class="v-button" data-targettype="webpage"> </a></div></td></tr></tbody></table></div></div></div><div class="u-col u-col-35" style="max-width:320px; min-width:210px; display:table-cell; vertical-align:top"><div style="background-color:#ffffff; height:100%; width:100%!important; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><div class="" style="box-sizing:border-box; height:100%; padding:0px; border-top:1px solid #4a8baa; border-left:1px solid #4a8baa; border-right:1px solid #4a8baa; border-bottom:1px solid #4a8baa; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" class="" style="word-break:break-word; padding:10px; font-family:'Open Sans',sans-serif"><div style="font-family:arial,helvetica,sans-serif; font-size:24px; color:#00363d; line-height:140%; text-align:left; word-wrap:break-word"><p class="" style="line-height:140%"><strong class="">Support Enterprise</strong></p></div></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" class="" style="word-break:break-word; padding:10px 17px 33px 15px; font-family:'Open Sans',sans-serif"><h1 class="" style="margin:0px; color:#00363d; line-height:110%; text-align:left; word-wrap:break-word; font-family:helvetica,sans-serif; font-size:15px"><span style="font-weight:normal">Everything in Support Professional<br><br>Contextual workspaces<br><br>Custom team roles and permissions<br><br>Sandbox environment, and more</span></h1></td></tr></tbody></table><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" style="word-break:break-word; padding:0px; font-family:'Open Sans',sans-serif"><div align="center" class=""><a href="#" target="_blank" class="v-button" data-targettype="webpage"></a><span style="box-sizing:border-box; display:block; font-family:"Open Sans",sans-serif; text-decoration:none; text-align:center; color:rgb(255,255,255); background-color:rgb(74,139,170); border-radius:0px; width:100%; max-width:100%; word-break:break-word; border-style:solid; border-width:0px; font-size:16px; padding:10px 20px; line-height:120%">$115 per agent/<br>month</span><a href="#" target="_blank" class="v-button" data-targettype="webpage"> </a></div></td></tr></tbody></table></div></div></div></div></div></div><div class="u-row-container" style="padding:0px; background-color:#ffffff"><div class="u-row" style="margin:0 auto; min-width:320px; max-width:600px; word-wrap:break-word; word-break:break-word; background-color:transparent"><div style="border-collapse:collapse; display:table; width:100%; height:100%; background-color:transparent"><div class="u-col u-col-100" style="max-width:320px; min-width:600px; display:table-cell; vertical-align:top"><div style="background-color:#ffffff; height:100%; width:100%!important; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><div class="" style="box-sizing:border-box; height:100%; padding:24px 16px 32px; border-top:0px solid transparent; border-left:0px solid transparent; border-right:0px solid transparent; border-bottom:0px solid transparent; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td align="left" class="" style="word-break:break-word; padding:10px; font-family:'Open Sans',sans-serif"><div align="center" class=""><a href="#" target="_blank" class="v-button" title="null" style="box-sizing:border-box; display:inline-block; font-family:'Open Sans',sans-serif; text-decoration:none; text-align:center; color:#FFFFFF; background-color:#03363d; border-radius:1px; -webkit-border-radius:1px; -moz-border-radius:1px; width:auto; max-width:100%; word-break:break-word; word-wrap:break-word; font-size:22px; font-weight:600"><span style="display:block; padding:17px 26px; line-height:120%">Buy now</span> </a></div></td></tr></tbody></table></div></div></div></div></div></div><div class="u-row-container" style="padding:0px; background-color:#ffffff"><div class="u-row" style="margin:0 auto; min-width:320px; max-width:600px; word-wrap:break-word; word-break:break-word; background-color:transparent"><div style="border-collapse:collapse; display:table; width:100%; height:100%; background-color:transparent"></div></div></div><div class="u-row-container" style="padding:0px; background-color:#ffffff"><div class="u-row" style="margin:0 auto; min-width:320px; max-width:600px; word-wrap:break-word; word-break:break-word; background-color:transparent"><div style="border-collapse:collapse; display:table; width:100%; height:100%; background-color:transparent"><div class="u-col u-col-100" style="max-width:320px; min-width:600px; display:table-cell; vertical-align:top"><div style="background-color:#ffffff; height:100%; width:100%!important; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><div style="box-sizing:border-box; height:100%; padding:0px; border-top:0px solid transparent; border-left:0px solid transparent; border-right:0px solid transparent; border-bottom:0px solid transparent; border-radius:0px; -webkit-border-radius:0px; -moz-border-radius:0px"><table role="presentation" cellpadding="0" cellspacing="0" width="100%" border="0" style="font-family:'Open Sans',sans-serif"><tbody><tr><td class="main-image" style="padding-top:0px; padding-bottom:0px; padding-left:20px; padding-right:20px"><img src="https://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7Bb62e21af-9330-4af4-a15b-dc1c6ca694f6%7D_gray-line-divider2.png" width="550" alt="" class="" style="border-width:0; width:100%; max-width:550px; height:auto"> </td><td align="left" class="" style="word-break:break-word; 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